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Frequently Asked Questions
We have very tight budgets — can you still assist?
Is Hotspot the same as a delivery app?
How far in advance do I need to place an order?
Can Hotspot coordinate everyone's individual orders?
Are there limitations on where and what we can order like on other apps?
Does Hotspot assist with dietary or nutritional needs?
Give me a short overview of how it works.
Do I need to contact a restaurant if there is a missing order or issue?
Is Hotspot responsible if the restaurant makes a mistake?
How do we pay?
Is there a contract or commitment?
How do order changes work, and are changes guaranteed?
Can Hotspot handle hotels and transportation?
Does Hotspot assist with tax exempt?
Where does Hotspot provide service?
If we have a group and everyone wants to pay separately, is that possible?
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